Privacy Policy

BuildClean is committed to protecting the privacy of contractors, property managers, and other visitors who use our diagnostic cleaning advisory services. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.

Information We Collect

BuildClean collects information in several ways to provide you with accurate diagnostic guidance and maintain communication about post-construction cleaning protocols and project assessments.

• Contact and Inquiry Data: When you submit a project inquiry, request a site assessment, or contact us via email or phone, we collect your name, company name, email address, phone number, and details about your contamination challenge or cleaning timeline.
• Project Information: To diagnose site conditions and recommend stage-specific cleaning sequences, we may collect information about your property location, square footage, contamination type and severity, fixture timeline, and any photographic documentation you provide.
• Website Usage Data: We may use analytics tools to understand how visitors navigate our site, which pages are most helpful, and how long users spend reviewing our before-and-after documentation and cleaning protocols. This may include IP address, browser type, pages visited, and referral source.
• Cookies and Similar Technologies: Our website may use cookies and similar tracking technologies to remember your preferences, improve site performance, and track user behavior patterns. These are typically non-identifying unless you voluntarily provide personal information.

How We Use Your Information

BuildClean uses collected information for the following purposes:

• To respond to your inquiry and provide diagnostic cleaning advice tailored to your contamination assessment.
• To develop and deliver transparent, stage-specific cleaning protocols and before-and-after documentation relevant to your project scope.
• To communicate timelines, defect-free handover guarantees, and liability mitigation strategies specific to your site conditions.
• To improve our diagnostic methodology, cleaning sequences, and advisory content based on contractor and property manager feedback.
• To analyze website usage patterns and optimize the user experience for professionals managing post-construction contamination risks.
• To comply with legal obligations and protect against fraud or misuse of our services.

Data Sharing and Third Parties

BuildClean does not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We may engage third-party processors (such as email hosting, analytics platforms, or website hosting providers) who assist in delivering our services. These processors are contractually obligated to use your data only as necessary to support BuildClean operations.
• Legal Compliance: If required by law, court order, or government authority in Turkey or elsewhere, we may disclose information to comply with legal obligations or protect the rights and safety of BuildClean, our users, or the public.
• Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice of any such change and any choices you may have regarding your data.

Data Retention

BuildClean retains your personal information for as long as necessary to fulfill the purposes outlined in this policy. Typically, we retain contact and project inquiry data for the duration of our advisory relationship and for a reasonable period afterward to support follow-up communication, documentation, and service improvement. You may request deletion of your data at any time by contacting us, subject to legal retention requirements.

Your Rights and Choices

Depending on your location and applicable data protection laws, you may have the following rights:

• Access: You have the right to request access to the personal information BuildClean holds about you.
• Correction: You may request that we correct or update inaccurate information about your project or contact details.
• Deletion: You may request deletion of your personal information, subject to legal or contractual obligations to retain it.
• Opt-Out: You may opt out of receiving marketing communications or analytics tracking by contacting us directly.
• Cookie Control: Most web browsers allow you to refuse cookies or alert you when cookies are being sent. You can adjust your browser settings to control cookie acceptance, though some site features may not function optimally without them.

To exercise any of these rights, please contact us using the information provided below.

Data Security

BuildClean implements reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any credentials or sensitive project information you share with us.

International Data Transfers

BuildClean operates in Turkey (Eyüpsultan, Marmara Region). If you are located outside Turkey and provide information to us, your data may be transferred to, stored in, and processed in Turkey or other countries where we operate. By using our services, you consent to such transfers. We will protect your information in accordance with this Privacy Policy and applicable laws.

Children's Privacy

BuildClean's services are designed for contractors, property managers, and other business professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will delete such information promptly. If you believe a child has submitted information to BuildClean, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites or resources. BuildClean is not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party services before providing your information. This Privacy Policy applies only to information collected through BuildClean's website and services.

Policy Updates

BuildClean may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the effective date at the bottom of this policy and, if appropriate, by providing additional notice (such as a prominent notice on our website or direct communication to your email address). Your continued use of our services following such notification constitutes your acceptance of the updated Privacy Policy.

Contact Us

Effective Date: January 2026